Customer Support >> Billing FAQ

What payment methods do you allow?
We accept checks, major credit cards, wire transfers, and we support ACH (Virtual Check/Automated Clearing House) and PayPal Payments.

Do you have automatic Credit Card Billing?
To set up automatic credit card billing, you will need to sign our credit card authorization form and email the completed from to: billing@phatservers.net or our mailing address.

Do I have to have a long term of contract?
There is no required minimum contract. We have both monthly and quarterly billing cycles depending on your service plan.

Paypal Payments:
If you are paying by Paypal, please reference your invoice# or full name on the comment section so that your account is properly credited. Our PayPal address is: billing@phatservers.net.

Company Check Payments:
Please reference the Invoice# you are making a payment for.

Invoice Errors:
Please email us ASAP and include the invoice in the email. Also use your full name or company name so that we can address the proper account.

How do I receive my invoice every month?
We send invoices by email in PDF Format.877-855-3189

What is the fax number for sending in the CC authorization form?
You can fax the form to 1-877-855-3189 or email a digital copy to billing@phatservers.net.

All other coorespondence or questions should be directed to billing@phatservers.net.