The growth that Phatservers has seen over the past 5 years is due to customer satisfaction with the support and customer service that Phatservers provides to our customers. Most companies take an impersonal approach, relying on only email and FAQ pages to answer support questions. The Phatservers.net staff is available via ICQ, email, phone and a 24/7/365 support helpdesk system which allows us to archive your support history. We want to make sure your question is answered!

That's our job. Don't be stuck with a hosting company who rarely responds to your email requests within 24 hours.

Support ticket email system:
Please report any support issues here: support@phatservers.net

Our helpdesk is operated 24/7 and is our primary method for tech support as it allows us to track the history of each client and server.

Emergency Phone Contact
877.805.6542

Emergency Text Message
emergency@phatservers.net

ICQ Customer Service and Sales

421864528
62834006
56054895

Billing Support

Please email all requests to billing@phatservers.net


Billing FAQS
Terms of Use Policy
Dispute Policy


Sales Inquires and Quotes

sales@phatservers.net